The bet10bet takes the privacy of your data seriously. This policy explains exactly what information we collect, how we use it, who we share it with, and what your rights are as a data subject — all in compliance with the General Data Protection Law (Lei nº 13.709/2018, the LGPD).
Summary: bet10bet collects only the data necessary to operate the platform, verify your identity, process payments via Pix and other local methods, and provide support in Portuguese. Your data is never sold. You can access, correct, or delete your data at any time by contacting support.
LGPD COMPLIANT
Law No. 13.709/2018 — Brazil's General Personal Data Protection Law.
For the purposes of the LGPD, the controller of the personal data processed under this policy is bet10bet, a Sports Betting and online casino platform accessible at bet10bet.best, exclusively serving the Brazilian market.
The controller is responsible for all decisions regarding the processing of your data — what is collected, how it is used, how long it is stored, and with whom it is shared. If you have any questions about how your data is handled or wish to exercise your rights as a data subject, you can contact the bet10bet:
The bet10bet internally designates a data protection officer (DPO — Data Protection Officer) to oversee LGPD compliance and handle data subject requests. This officer can be reached through the same support channel described above.
The bet10bet collects personal data in different ways, depending on how you interact with the platform. Collection is always proportional to its purpose — we never ask for more information than is necessary to operate the service.
The bet10bet uses its own cookies and those of trusted third parties to ensure the platform functions correctly, remember your preferences, monitor technical performance, and — with your consent — display relevant marketing communications. You can manage your cookie preferences in your browser settings. Declining non-essential cookies does not affect the core functionality of the platform.
No excessive collection: bet10bet does not collect sensitive data (such as racial origin, religious beliefs, or biometric data) beyond what is strictly required for identity verification under applicable regulations. Health data is not collected under any circumstances.
The bet10bet processes your personal data on the basis of specific legal grounds set out in the LGPD. The purposes and their respective legal bases are outlined below:
| Purpose | Legal basis (LGPD) | Data involved |
|---|---|---|
| Create and manage your account | Contract performance (art. 7, V) | Full name, CPF, email, phone number |
| Process deposits and withdrawals | Contract performance (art. 7, V) | Banking details, transaction history |
| Verify identity (KYC) | Legal obligation (art. 7, II) | Documents, CPF, selfie |
| Prevent fraud and money laundering | Legal obligation / legitimate interest (art. 7º, II and IX) | IP, device, usage patterns |
| Provide user support | Contract performance (art. 7, V) | Registration data, betting history |
| Send marketing communications | Consent (art. 7º, I) | Email, mobile number |
| Improve the platform | Legitimate interest (art. 7, IX) | Browsing data, analytical cookies |
| Comply with regulatory obligations | Legal obligation (art. 7, II) | All relevant data |
When processing is based on consent — such as sending marketing communications by email or SMS — you may withdraw that consent at any time through your account dashboard or the support channel of the bet10bet, with no penalty. Withdrawing consent for marketing does not affect your ability to use the platform normally.
The bet10bet does not sell your personal data. Full stop. Data sharing occurs only when strictly necessary to operate the service or fulfill legal obligations:
To process your deposits and withdrawals via Pix, boleto bancário, credit and debit card, PicPay, and Mercado Pago, the bet10bet shares the necessary data with the processors and financial institutions involved in the transaction. These processors act as operators under bet10bet's instructions and are contractually obligated to process data solely for the purpose of payment processing.
The platform uses cloud hosting, performance analytics, and fraud prevention services provided by trusted third parties. These providers only have access to the data necessary to deliver the contracted service and are bound by confidentiality clauses and LGPD compliance requirements.
The bet10bet may be required to share data with public authorities — the Receita Federal, Banco Central, Ministério da Fazenda, Polícia Federal, or the Judiciary — when required by law, court order, or regulations applicable to the betting sector in Brazil. Such sharing occurs only to the minimum extent required by the legal determination.
Some of the technology providers used by bet10bet may be located outside Brazil. In such cases, data sharing only takes place with providers that apply protection mechanisms equivalent to those required by the LGPD, such as standard contractual clauses approved by the ANPD (National Data Protection Authority) or providers operating in countries with an adequate level of protection.
We never sell your data: bet10bet does not share your personal information with data brokers, third-party advertising platforms, affiliate networks, or any other company for marketing purposes without your express and revocable consent.
The bet10bet retains your personal data only for as long as necessary for the purposes described in this policy or to fulfill legal obligations. General retention periods are:
Once retention periods expire, data is securely deleted or anonymized so that the data subject can no longer be identified. Data used solely for statistical purposes may be retained in anonymized form indefinitely.
The bet10bet adopts appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction. Key measures in place include:
Shared responsibility: Your account security is also your responsibility. Keep your password strong and unique, never share it with anyone, and enable two-factor authentication. If you suspect unauthorized access, contact bet10bet support immediately.
The LGPD guarantees you, as the data subject whose information is processed by bet10bet, a set of rights that can be exercised at any time, free of charge, through the platform's support channel:
Request a copy of all personal data bet10bet holds about you, including your betting history, transactions, and registration details.
Request the correction of incomplete, inaccurate, or outdated data — such as your registered address, phone number, or email.
Request the deletion of data processed on the basis of consent. Data retained under a legal obligation cannot be deleted before the minimum regulatory retention period.
Object to data processing carried out on the basis of legitimate interest, where there are valid grounds to do so. The right to opt out of marketing is immediate and unconditional.
Request the portability of your data to another platform or service, in a structured, machine-readable format, in accordance with ANPD regulations.
Obtain information about the public and private entities with which bet10bet has shared your data, as well as the possibility of withholding consent.
To exercise any of these rights, simply contact the bet10bet via the support chat (available 24/7 in Portuguese) or by email at contato@bet10bet.best. The platform has up to 15 business days to respond to requests, as required by the LGPD. If you are not satisfied with the response, you may file a complaint with the ANPD (National Data Protection Authority) through the authority's official website.
The bet10bet is a platform intended exclusively for users aged 18 and over. We do not intentionally collect, store, or process personal data from minors. Registration requires a declaration of legal age, and the CPF provided is verified against databases that allow the holder's age to be confirmed.
If we identify that an underage user has created an account — whether through KYC verification, a report, or any other mechanism — the account is closed immediately, the data is deleted in accordance with minimum regulatory retention periods, and any deposited funds are returned to the original payment method.
Legal guardians who believe a minor may have created an account on bet10bet should contact support immediately to request an investigation and account closure.
Absolute prohibition: The bet10bet platform is strictly prohibited for anyone under 18 years of age. This rule has no exceptions, regardless of the access method (mobile, desktop, or any other device).
The bet10bet may update this Privacy Policy periodically to reflect changes in Brazilian data protection regulations, platform practices, or the services offered. The date of the most recent update is always shown at the top of this page.
Significant changes — such as updates to processing purposes, the legal basis used, or the data collected — will be communicated by email at least 10 days in advance. Minor editorial or clarification changes may be made without prior notice.
Continued use of the platform after a new version of this policy is published constitutes acceptance of the changes. If you do not agree with the updates, you may close your account before the new terms take effect and request deletion of your data, subject to mandatory retention periods.
We recommend reviewing this page periodically — especially before using new features of bet10bet or participate in new promotions. If you have any questions about this policy, our Portuguese-language support team is available 24 hours a day to help.
Six concrete measures that make a real difference in your day-to-day account security.
All communication between your mobile device or computer and the bet10bet platform is encrypted with 256-bit SSL — the same security standard used by Itaú, Bradesco, and Nubank. Your registration data, betting history, and Pix transactions are never transmitted as plain text.
Bet10bet processes personal data strictly within the legal bases set out in Law No. 13,709/2018. Every processing purpose has a documented legal basis. A DPO (Data Protection Officer) oversees internal compliance with the legislation.
The KYC (identity verification) process required before your first withdrawal protects both you and the platform. Submitted documents are stored with encryption, accessible only by the compliance team, and never shared with third parties beyond regulatory requirements.
Bet10bet only sends marketing communications — Brasileirão promotions, VIP cashback, reload bonuses — with your express consent. You can withdraw that consent at any time from your account dashboard, with no hassle and no impact on your use of the platform.
Bet10bet does not sell, rent, or trade your personal data with data brokers, advertising networks, or any other company for commercial purposes. Data shared with operational partners — such as Pix processors and anti-fraud services — is strictly limited to the purpose for which it was contracted.
Any request for access, correction, deletion, or portability of your data will be addressed within 15 business days, in line with the timeframe established by the LGPD. Our Portuguese-language support team is available 24/7 to receive and forward your request to the DPO.
The most common questions about data protection and LGPD on the platform.
Bet10bet protects both your personal data and your well-being as a bettor. Responsible gambling tools are available in your account dashboard.
Set daily, weekly, or monthly limits directly from your account dashboard. Your preferences are stored securely and take effect immediately — including for live betting.
Activate a 24-hour, 7-day, or 30-day break, or request permanent self-exclusion. After self-exclusion, none of your data is used to re-engage you with offers. Access this at Responsible Gambling.
Bet10bet does not collect data from users under 18. Mandatory identity verification before the first withdrawal ensures that only adults use the platform.
Need help with privacy or responsible gambling limits? Portuguese-language support is available 24/7. For mental health support, call CVV at 188 (free, 24 hours).
Important notice: Sports Betting and casino games involve real financial risk. Only play with amounts you can afford to lose without affecting your personal or family budget. bet10bet encourages responsible gambling and never uses your data to pressure impulsive betting.
The document above has been in effect since January 2026 and fully describes how bet10bet handles your personal data. To exercise your rights as a data subject — access, correction, deletion, or portability — reach out via the support chat or at contato@bet10bet.best. A response is guaranteed within 15 business days.